Contact Us

We're here to help! Get in touch with our team for support, questions, or feedback about CleanerPal.

Get in Touch

Choose the best way to reach us

Email Support

Get help via email

support@cleanerpal.com

Response: Usually within 2 hours

Available: 24/7

Live Chat

Chat with us online

Available on website

Response: Immediate

Available: Mon-Fri 9AM-6PM

Send us a Message

Frequently Asked Questions

Find answers to common questions about CleanerPal

How do I book a cleaning service?

Simply search for cleaners in your area, select your preferred service and time, and book directly through our platform. Payment is processed securely through Stripe.

Are all cleaners verified?

Yes, all cleaners on our platform undergo thorough background checks, verification of insurance, and identity verification before they can accept bookings.

What if I'm not satisfied with the service?

We offer a satisfaction guarantee. If you're not happy with the service, contact us within 24 hours and we'll work to resolve the issue or provide a refund.

How do I become a cleaner on CleanerPal?

Sign up as a cleaner, complete your profile, upload required documents for verification, and once approved, you can start accepting bookings. New cleaners get 3 months free!

What payment methods do you accept?

We accept all major credit and debit cards through our secure Stripe payment processing. All payments are encrypted and secure.

Can I reschedule or cancel a booking?

Yes, you can reschedule or cancel bookings through your dashboard. Please check our cancellation policy for any applicable fees.